@article{oai:toyo.repo.nii.ac.jp:00008656,
 author = {千葉, 貴宏},
 issue = {87},
 journal = {経営論集, Journal of Business Administratio},
 month = {Mar},
 pages = {65--76},
 title = {サービスにおける顧客・従業員・企業の三者間関係},
 year = {2016}
}